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Aircall Reviews: Pricing and Features

FindrScore The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more

65/100

=

G2
+

Capterra
+

Trustpilot

Download/Demo

Features & Functionality
Industry avg 6
 8/10
Ease of use
Industry avg 6
 8/10
Value for money
Industry avg 6
 8/10
Customer Support
Industry avg 6.5
 8/10
Best For:
  • Customer support
  • Ease of use
would you reccommend Aircall ?
In this review

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( 1 User Rating)

Manage by : Brian | Category : Customer Service ,  | The score for this software has not changed over the past month.

Editors note – This review has been created by looking at 590 datapoints and the opinions of actual users of the software and the company representative. Aircall as a FindrScore of 65 which is in the top quadrant in this segment. Many users on our platform to express great satisfaction in the service provided overall. If you are not tech-savvy then you will be pleased to know Aircall is fair easy to grasp.

Pros & Cons

3 Reasons to buy

  • Category leader in VoIP softwares
  • Best for Customer support
  • Best for Ease of use

2 Reasons not to buy

  • A bit on the Expensive side compared to other solution in this category.
  • Lack of features compared to other solution in this category

Aircall Pricing Overview

Pricing ModelOpen Source 0%Subscription 67%Freemium 33%One-time License 0%Promotional Offers0% Free Trials 75%
$13.5

That is the average price for a solution in this field and Aircall is on the higher end that been said users are loving it

low Mid High
After analyzing 2similar solutions the data above show that CloudTalk offers the lowesest starting price while CrazyCall offers the highest entry price.That being said is also worthtaking a closer look at whats on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa

Key Features

When looking at a solution like Aircall, users on our platform are wanting these top three features Voice Mail,VoIP,Virtual Call Center. Below you will find some of the top feature highlights of Aircall ranked and rated by your peers.
Contact Management {{ ContactxManagement.status}}
Reports and Dashboards {{ ReportsxandxDashboards.status}}
VoIP {{ VoIP.status}}
Call Logging {{ CallxLogging.status}}
Call Routing {{ CallxRouting.status}}
IVR / Voice Recognition {{ IVRxxxVoicexRecognition.status}}
Virtual Call Center {{ VirtualxCallxCenter.status}}
Click-to-Dial {{ ClickxtoxDial.status}}
Distributed Call Recording {{ DistributedxCallxRecording.status}}
Call Recording {{ CallxRecording.status}}
Call Sharing {{ CallxSharing.status}}
Does Aircall offer Mobile Access feature?

Compare Aircall to Similar Solutions

When evaluating Aircall our users also give serious thoughts to these other solutions
Aircall Aircall

vs

CloudTalk CloudTalk
Aircall Aircall

vs

CrazyCall CrazyCall

Videos

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Aircall: Set your agents up for success

Ranking & Positions